This issue is affecting the Windows server 2008 and the windows 7 computers as well. Trying to identify why this has happened twice and determine how to fixit before the rest of my Server 2008 and end go down as well. <o:p></o:p>
The error is in thehpb6sy2917_x64gui.dll on the server
This time around, I had to remove the printers and drivers with a regedit. I also removed all files pertaining to the 2917 package in theC:\Windows\System32\spool\drivers\x64\3 folder
Last time, 10/2/15 , I could clean out the corrupt driver package and then reinstall on the driver on the print server and all was well again. But this time, when I reinstall the M604 and M553 drivers it brings down the print server spooler again. I am frustrated to say the least. I have installed a universal driver so I can get the users back up but would like a way to find out what is causing the print spooler to stop on a corrupt driver. No windows updates have ran in three weeks so don't think it was an update.
I have tried forcefully clearing the queues by deleting files in C:\WINDOWS\System32\spool\PRINTERS as well... <o:p></o:p>