Hello,
We use Windows Server 2008 R2 for print servers in our environment. I'm looking to get our help desk set up with the proper permissions so that they can manage printer queues via the IIS webpage that is built in the printer services role (http://servername/printers/)
It appears they can access the page just fine, but get an authentication prompt for the server when they go to cancel a document for a specific printer or anything. I have verified that they do have "manage documents" permissions for all printers within our print environment, it's only when they attempt to do this via the IIS web page that they run into issues.