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Windows Server 2008 R2 - Fax service fails daily.

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Hi,

We are experiencing a daily crash of the fax service on Windows Server 2008 R2.

We have installed the hotfix as mentioned here: http://support.microsoft.com/kb/973640 but still getting daily crashes.

Someone mentioned here that Microsoft wrote a code injection application that fixed it but I can't find that anywhere.

Any help appreciated.

Thanks

Event 1000

Faulting application name: fxssvc.exe, version: 6.1.7600.20788, time stamp: 0x4c75f01a
Faulting module name: cdosys.dll_unloaded, version: 0.0.0.0, time stamp: 0x4a5bde95
Exception code: 0xc000041d
Fault offset: 0x000007fedb5fd258
Faulting process id: 0x3124
Faulting application start time: 0x01cbee176ffb3077
Faulting application path: C:\Windows\system32\fxssvc.exe
Faulting module path: cdosys.dll
Report Id: fff4e925-5a0c-11e0-821f-002564fcea0f

Event 1001

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: fxssvc.exe
P2: 6.1.7600.20788
P3: 4c75f01a
P4: cdosys.dll_unloaded
P5: 0.0.0.0
P6: 4a5bde95
P7: c000041d
P8: 000007fedb5fd258
P9:
P10:

Attached files:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WERBAD4.tmp.appcompat.txt
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WERBAF4.tmp.WERInternalMetadata.xml
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WERBB05.tmp.hdmp
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WERBC1F.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_fxssvc.exe_89b8f5e86df31f4ed956a0a2c86825db0c72af9_cab_56f4bd34

Analysis symbol:
Rechecking for solution: 0
Report Id: fff4e925-5a0c-11e0-821f-002564fcea0f
Report Status: 4

 


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