Summary: Fax and Scan does not appear in the start menu on a terminal server with desktop experience installed. Any ideas why?
I am running Windows Server 2008 Enterprise as terminal server for about a dozen users. I would like to enable them to use the fax server capability of our Windows SBS 2003 server. From what I can tell, they can access the fax server using the Fax and Scan software on server 2008. All of the documentation I've read says that when I enable the "Windows Desktop Experience" feature on Server 2008, the Fax and Scan software should appear in the Start Menu. It's not there. I have un-installed and re-installed Desktop Experience, but still no Fax and Scan. From what I can see in the documentation, I don't need to install the fax server role to get the software, just the desktop experience feature.
Is is possible that fax and scan and/or other features of desktop experience are disabled when terminal services are enabled? Is there something else I'm missing?
Thanks,
Lee