I work in a Domain environment where we have hundreds of printers on about a Dozen Print Servers. Some are 2003 and others are 2008. The Server I'm working with is 2003. The client work stations are Windows 7. We have several printers not mapping to the designated clients. All installation of printers are controlled via scripts through GPO and based on what security group they belong in.
As far as I can see the computers are in the proper AD security group. But as students and staff log into the desktops, none of the printers show up. And when I try to manually connect the printer by going to the UNC path \\XXX-XX\printer_name it gives me the "Windows cannot connect to printer"..... with a code of 0x00...2 (there are a bunch of zeros in there).
Now we have other printers that are mapped and are available to everyone. Its just those that are connected via a security group. So if a machine is in Room 123 and in the 123 group, they should get a color printer and a B&W printer for that room.
For some reason the color printer is not showing up, but the B&W is. Outside that group, other teachers can connect via their laptop, or other desktop. But All the computers that the students use, cannot map the printer.
I've tried the registry fix to clear drivers, I've renamed the "3" folder and that didn't work. I've tried applying Hotfixes but the ones I was given stated that they were designed for my version of windows. Even though the fix was for Windows 7.
I'm getting frustrated. Simple Printer 101 tricks aren't working. I think this is a level up higher and could be script or Domain related. Any thoughts?
Thanks,
James C. August II
A+, Net+ Certified