Hello All,
I have a very weird case and have exhausted my troubleshooting. I have users in a remote office with issues printing. Every morning a handful of users cannot print and restarting the spooler resolves the issue until next reboot. Only a handful of users are affected out of many. The users are on Windows 7 x86/x64 fully patched, desktops and laptops. I have tried removing the printers and all drivers, running hotfixes, registry fixes, disabling windows firewall and UAC, etc. Right now I have a batch file that stops and restarts the spooler service under each users startup but this is a bandaid and not a solution. Anyone have any recommendations? This issue has occurred out of nowhere.
I cleaned up the print server of old printers and drivers, patched it and rebooted it. Windows firewall is disabled. UAC is disabled. What's really odd is when the user is experiencing the issue, when they double-click on one of the network printers it says the Spooler service on the server is not running. When I restart the service locally on the workstation it works instantly.
Only network printers are affected. When the issue is occurring the user is able to print to local printers fine.