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Can't print PDF files, only a few minutes after restart print spooler

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A customer of mine have a problem that they can't print PDF files on a terminal server, other files/document can be print without any problems. After a restart of the print spooler it's working to print PDF files but a moment later the problem is back again. The reader they have installed is Adobe Acrobat Reader DC. When we send PDF files to the printer Event Viewer is giving a PrintService message that the print is send correct as a job was sent through the print processor winprint on printer ... no errors in Event Viewer and no pdf printed.. :(

1. Printers are mapped via group policy
2. Print spooler shows as running
3. No error in event log.
4. Doesn't always happen.

The customer is working on 3 terminal servers installed with Microsoft Windows Server 2012 (64-bit)

Any idea how to solve this or have any experience with this issue?








2008 R2 Jobs stay as "Sent to Printer" even after installing Printer Isolation hot fix

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Hi.

We have installed Fix474721 to address the issue of print job occasionally remaining in print queue with status of sent to printer and the issue is still occurring.

The up to date .~Net framework is in place.

Do you have any further suggestions or info on whether there is a supplementary fix for this issue?

p.s. We have also tried taking the driver out of isolation mode which has made matters worse.

this issue is present on 4 separate print server.

Thanks, Ian Newman

Print Management on remote machine shows no printers

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I can't seem to figure this one out. We have a new Server 2008 R2 print server with what will be nearly 400 printers installed. The Help Desk, in the past, has had to manage printers by logging into the print server (when it was a 2000 server). With the server upgrade and the HD switching to Windows 7 we were looking forward to the Printer Management Snap-in. The issue we are seeing is that when even a domain admin (admin on the print server and the remote machine) adds the print server to Printer Management on Windows 7 the ports, the drivers and the forms all show up but the printers never do. Is there a firewall issue involved or something that I can look at to try to figure this out? I can tell you that all printers are physically on a different network and only the server can access that network and of course the HD machines and the servers are on different VLANS with aggressive server firewalls in-place. Any ideas would be greatly appreciated.

system32 spool printers folder

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Hi all, is it safe to delete the entire contents of the following folder?

C:\WINDOWS\system32\spool\PRINTERS

My users seem to be having lots of printing issues, the printers simply stop printing at random times. I have noticed the above folder has loads of SPL and SHD files.

Any suggestions would be much appreciated.

Thank

windows 2012 print server problem with XP clients

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hi,

i install print server role in windows server 2012 datacenter. i can deploy printers via group policy to windows 7 clients and everything goes fine but with XP clients i had to install "pushprinterconnection.exe" on clients after that the printers added to client when i right click i got the next message "the microsoft enhanced point and print compatibility driver, printer driver is not installed on this computer".

i check the printer sharing technical details:

http://technet.microsoft.com/en-us/library/jj590748.aspx

i think windows xp will not work. my question if there is another way to do that.

thanks  


 


Sameh Ismail System Administrator

Print spooler failing to PC by hostname, but working by IP

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Hi,

I have a periodic issue with a 2008R2 server.  It has an application running on it that prints to user's printers from the server side.

To access the printers the application uses UNC paths.

Every few weeks we run into a problem where the printers from one or two PCs are inaccessible.  Trying to browse to \\computername\sharename gives an error: "Windows cannot connect to the printer. Operation failed with error 0x00000002"

The server can access printers shared from other PCs just fine.  Other PCs or servers can access the shares that our server cannot access just fine.

The really odd thing is that while \\computername\sharename will give the error above but browsing \\IPadress\sharename will pop open that printer's spooler just fine.

ipconfig /flushdns has no impact and we can ping the PC just fine.

We can access shared folders off the PC in question no problem.

Restarting the PC has no effect, but restarting the print spooler on the server resolves the problem every time.

Any suggestions, or logging we should turn on, because right now I'm stumped

HP M1212nf MFP 32Bit Machine Share With 64Bit Machine BOTH WIndows Machines

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Hi

I have a 32bit windows machine that has the printer attached via usb to it. I have managed to share this printer across the network with other 32bit machines. However i have a 64 bit machine which would like to use this printer. Yet i can not find on the hp site where the driver is.

Can anyone help please?

Thanks

can not delete tcp/ip printer port when deleting the printer on windows 2008 server

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Hi,

When I'm deleting a printer with an tcp/ip printer port assigned on a windows 2008 server the printer is deleted but not the port.
When I try to manually delete the port I get the message "the requested resource is in use".
In the overview of the ports there is no printer using this port so I'm assuming the port isn't in use any more.
What am I missing here?

Thanks for the help.
Jurgen

Printers use duplex for single page documents

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Here are our environment: Windows 2008 print server with lots of HP different HP printers, using UPD. Clients are running Windows 7 x64.

We configure duplex printing by default for ecologic matters. When a single page document is printed, the printer use duplex also; after the page has been printer, it takes the paper back to "print" the blank side of the single page document!

Are we missing something hidden in the printer configuration? Or isn't the driver/printer smart enough to single-side printing when duplex is enabled and only one side need printing?

Best regards

How to remove 2012r2 from domain when dcpromo, doesn't work properlyTha ?

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Hi,

We were going to install a new 2012 r2 server, but the changes MS made to printing are unacceptable to our school.

We are going with 2008, which we know works well.


The server removed itself from the domain yet it still shows up as a domain controller in active directory. 

How do we remove the dead server from AD so we can reinstall for 2008?

Thanks..

Can't remove printers that were installed via "Deploy with Group Policy"

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Our printers are all added using the Print Management MMC, by right-clicking and choosing "Deploy with Group Policy".

But what I have found is, the printers cannot be removed from a client.  Even if I'm logged in as a Domain Admin, I still get the error message "access denied".

How can I remove printers that were deployed using Print Management?

How to share a usb scan

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G‘day All,

I have a canon MG 2500 printer&scan. I check this device unsupported the WSD feature.

Now, i use the usb of a device(canon MG 2500) to  link my windows 2012 R2 server.

I try to install the Distributed Scan Server feature to share the printer&scaner, the other computers in the same domain can discover the printer ,however  the scan cannot be searched.

Then,i check the "Scan Management", there is no scanner in the local scanner server. 

My questions are that:

1.A usb scaner (All in one device and unsupported the WSD feature) could be shared using the Win2012 R2 Platform ?

2.If not ,what have other replaced approaches to implement it ?

Print Operators local built-in group on a server

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I am trying to better secure our servers, and I was hoping to use the security groups that are built in to Windows 2008 servers. One in particular that looked promising is this Print Operators group. Basically what I want is for the Print Operators group to be able to add and remove printers, examine/pause and cancel all jobs in the print queue, and also to be able to start/stop/restart the print spooler on the server.

When I add a test user to this group in order to try out the functionality, however, the user is unable to do any of this. The description of the group says "members can administer domain printers" and yet the user can't do anything. What the heck is the point of this group? More importantly, how can I actually change it to allow the functionality that I am looking for? The big one is being able to start/stop the print spoolers, but I would really like to be able to do all of the aforementioned tasks.

Thanks for your time and consideration. Hopefully someone can help me out.

Jacob


Jacob100

Printer property changes

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Good morning, we have a need to track log ins and changes to printers in a print server.

 Say we have a Windows 2008 R2 server with print queues consisting of 45 networked printers. Someone logs in and picks one printer only. Then he/she opens the property tab and changes the printer from Black and White settings to Colour. Or could change the port properties from LPR to 9100 HP type.

In other words, we want to know who might have done changes to any printer’s property at any time that may cause problems later. This could happen inadvertently or on purpose.

Anyone has got any ideas ?

Thanks !

Printer driver was not installed 'Element not found'

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I am trying to install printer drivers on two Windows 2012R2 servers and I am getting  the error: Printer driver was not installed  'Element not found'.  In the setupapi.dev.log file it shows '

Class installer: failed(0x00000490)!

Error 1168: Element not found

I have tried using the pnputil to add the driver, but nothing has worked.


Spool stuck after printing...We have to restart print spooler to clear printer queue

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we have Windows server 2008 R2 print server and around 600 printers define on it. The issue we are facing on random printers is that the print job doesn't delete after printing. and than when we delete that job.. it shows deleting and never delete that job..so we have to restart server print spooler in order to delete jobs from printing.

Setting Printer Security on All printers on the print server

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Hello,

I have been asked to set permissions on all the printers on the print server. As there are about 100 or so on there and we have 4 print servers. I have found I could use SetPrinter.exe but that seems to overwrite the current permissions. I am after adding 2 or 3 groups into each printer (the same 2 or 3 groups) and granting them full control over the printers as they are admin groups.

Does anyone know how this can be done?

Many Thanks

James

WSD port delete

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We are running Server 2008 64bit and Print Manager, in the setup of the printers when I did not use the check box to auto detect the print driver to use the system created a WSD printer port based on iPv6. We wanted a TCP/IP port so I created the TCP/IP port and then attached it to the printer. My problem is that I cannot delete the WSD printer port. It is not used by any printer but the system will not allow the delete

How let end users install Network Printers by themselves?

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This small office of less than 15 folks have a Windows Server 2012 R2 license and the workstations run of Windows 7 and 8.x on a AD/Domain environment.

Since this office do not have  a resident IT support person, we need to let them install the Multi Functional Network Printers at the office premises by themselves.

I remember there is a way to create those Printer Install under a Share Folder in the Server and the users do have only to click on the PRINTERS and it will start Installation without asking any details or Printer Drivers etc.

Any help here is much appreciated.

Cheers !

Restrict printer queue from becoming default

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Hi,

We have a Win 7/Server 2013/Off 365 environment.

Currently we are implementing a Managed Print Service with a FollowYou print solution.

FollowYou means, you print into a common queue, walk up to a printer, authenticate yourself at the printer (usually with a rfid badge) and get your print outs.

One advantage is that you are able to send several docs to the printer and fetch them all at once without browsing through all the sheets in the output bin. Another advantage: if the chosen printer is busy or defective you can just walk up to the nearest device and fetch your print outs there.

Most users walk up to the printer and complain that they have to wait until the documents are printed. Before they came to the device and the docs were already there.

So we would like to give them the opportunity to print out large documents over a direct queue, the way they did it before.

Problem you quickly see that the users set this queue as "default" and so a lot of benefits of the concept get lost.

Pls don't let us discuss about the sens of the concept.

My question is:

Is it possible to avoid that users set one specuial queue as default?


Roman Hambsch IS Operations and VIP Support

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