Hi all,
Having a weird situation with a printer at the moment.
I recently exchanged a printer from one office to another, and am having issues with one of those printers connecting onto the network. prior to switching them over both printers were able to connect fine. Nothing has been changed with switches or ip addresses.
This printer im having issues with will not show any lights to indicate that it is connected to any network. I have tested the ethernet connection using a laptop and get an address, so i can rule out any issue with the switch. i have also connected a laptop to the printer using a ethernet cable and have successfully printed so the port is not damaged on the printer.
I have been able to come up with a work around for this issue by connecting a smaller 8 port switch to the 48 port switch and running the printer through that. however this is not ideal and would like to know what could be causing the issue.
the 48 port switch has not been changed since the old printer was connected to it.
any ideas appreciated.