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Problem to print and to access to the printers in control pannel

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Hello,

I create a ticket because I didn't find yet a solution to my problem.

On a Windows 2008 R2 server, I installed some updates ( I can give the list). After that I could not print and I could not see my printers from the control panel. I try with the script : prnmgr.vbs, no result. I uninstalled the updates and restart the server but the problem remains.

The service print spooler is running, I restarted it many times but the problem remains and there are not some logs to indicate where come from the problem.

The printer used are deployed by a GPO from a printer server and all work correctly on this. The printer in place are Ricoh and HP.

I didn't update the drivers but I see C:\Windows\System32\spool\drivers\x64 was modified after the updates.

Thanks for your reply :)

Regards




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